Looking for a step-by-step answer?
The help center points you to the right task. Documentation explains the main record types, while the guides cover practical sales, purchase and month-end routines.
Common questions
Who is Accounttally designed for?
Indian businesses and their accounting teams that need connected customer billing, purchases, payment records, bank reconciliation and financial reports. Discuss your tax profile and required workflows with the team before adopting the product.
Can I work on web and desktop?
The product has web and desktop workflows. Supported desktop actions can work offline, but final posting, numbering and other server-checked operations need connectivity. Confirm installer and platform availability with the team.
Can I edit an invoice after posting it?
Posted financial fields are protected. Use the supported correction workflow, such as a credit note, cancellation or reversal, as appropriate. Allocations, reconciliation and period locks can affect which actions are available.
Does recording a vendor payment transfer money?
No. Posting a vendor payment records the accounting transaction. Arrange the bank transfer separately and reconcile the bank evidence with the payment record.
Do GST reports mean my return has been filed?
No. Book reports support preparation and review. Filing and IRN services require confirmed provider availability, authorization and an online connection. Verify the actual submission status separately.
Does Accounttally manage stock or payroll?
Inventory quantities, warehouse movements, stock valuation, payroll and TDS processing are outside the current product scope. Discuss any essential requirement before moving your records.
Can I change a locked accounting period?
Period locks restrict changes. An authorized owner or administrator must use the supported unlock process with a recorded reason where permitted. Coordinate any change with the person responsible for your accounts.
How do I request a demo?
Open Book a demo, review the suggested agenda and follow Request a demo to the inquiry form. Choose Book a demo, add your business context and preferred times, and wait for the team to confirm availability.
Are mobile apps available?
The App Store and Google Play badges currently open the store home pages. They do not link to an Accounttally app listing. Use the available web experience and confirm mobile or desktop availability with the team.
Where can I check prices?
The Pricing page shows the current marketing plans. Confirm applicable features, taxes, billing terms and service availability before purchase; a marketing price does not activate a subscription.