From customer invoice to collection
- Check the customer, billing address and applicable tax details.
- Enter the invoice date, items, quantities, rates and agreed terms; review the totals.
- Complete the required review and post only when the document is correct.
- Share the invoice using an available delivery option and track its outstanding balance.
- Record the receipt using the actual payment date and account, allocate it to the correct invoice and check the customer statement.
From supplier bill to payment record
- Check the supplier identity, bill number, date and supporting document.
- Review expense classification and tax treatment with your accountant; input-tax-credit eligibility needs its own review.
- Complete the approval and posting steps for the bill.
- Record the supplier payment and allocate it to the intended bill. Make the actual bank transfer through your bank separately.
- Review the vendor statement and any remaining payable balance.
Reconcile a bank statement
- Choose the correct bank account and statement period.
- Import a supported CSV or Excel statement and check the column mapping, dates and amounts.
- Compare suggested matches with the source transaction and statement evidence.
- Investigate unmatched entries; use supported split, exclude or transaction actions only when appropriate.
- Check opening and closing balances and resolve differences before completing the reconciliation.
A month-end review checklist
- Check missing invoices, bills, receipts and payments around the period end.
- Review receivables and payables, including unapplied receipts and payment allocations.
- Reconcile bank activity and investigate unexplained differences.
- Review the trial balance, profit and loss, balance sheet and relevant ledgers.
- Review GST book reports and matching evidence separately from statutory filing.
- Agree corrections with your accountant, preserve their supporting evidence and confirm the period before locking it.
Correct a posted transaction carefully
Identify the source document and what needs to change before selecting an action. A supported credit or debit note, cancellation or reversal preserves the original record and its relationship to the correction. Check associated receipts, allocations, reconciliation and locked periods first. Do not create a second live invoice merely to replace an incorrect one without resolving the first record.